Privacy Policy

1. Contact Information

• Legal Entity: Hourt and Soul Ethinique Ware
• Business Address: 610, 6th Floor, Sri Vardan Textile Market, Dumbhal, Surat, Gujarat, 395010, India
• Email for Privacy Concerns: info@heartnsoul.in

2. Information We Collect

We collect the following types of personal information when you use our services or create an account:

• Name
• Email address
• Phone number
• Residential address
• Gender

We do not knowingly collect data from children under the age of 13.

3. Account Creation and Usage

Users are allowed to create accounts or profiles on our platform. The information you provide during account registration is used solely to provide and manage your access to our services.

4. Use of Collected Information

We use your personal information only for the following purposes:

• To create and manage user accounts
• To communicate with you regarding your account or services
• To enhance and personalize your experience

We do not use your data for marketing purposes unless explicitly consented.

5. Third-Party Services and Sharing

• We do not share your personal information with any third parties.
• We do not use any third-party analytics or payment services (e.g., Google Analytics, Firebase, Stripe).
• We do not sell user data under any circumstances.

6. Cookies and Tracking Technologies

We do not use cookies or other tracking technologies on our app or website.

7. Geographical Limitation

Our services are intended for users located in India only. If you are located outside of India, please refrain from using our application.

8. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no digital system can be guaranteed to be 100% secure.

9. Your Rights

You may contact us at any time to:

• Access the personal data we have about you
• Request correction or deletion of your data
• Withdraw consent for data use

Please email us at info@heartnsoul.in for such requests.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify users via email or through the app.