Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.


All returns must be post marked within seven (7) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached. 

Return process 

To return an item, please email customer service at to obtain a return merchandise authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and product with box , then mail your return to the following address: 

Heart and soul   
610, Shree Vardaan Textile Market, 
Opp. Samrat International School, 
BRTS Canal Road, Parvat Patia, 
Surat, 395010 
Return shipping charges will be paid or reimbursed by us. 


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

If you have any questions concerning our return policy, please contact us at: 

Phone no: +91 99887 76655 
Email At: 

 Last updated  December 29, 2022